Automation or Collaboration

I think I may be getting way ahead of myself with all this AI (Artificial Intelligence) stuff. Let’s take a step out of the rabbit hole for a few minutes.

When was the last time I ever wrote about climbing out of the infamous rabbit hole?

Let’s look at a large-scale attempted use of AI with a focus on automation. There was a study of over 2,000 mystery medical cases. The research looked at all files from 3 different perspectives. First, doctors diagnosed on their own, then 5 of the best and latest AI models were used, and lastly, the doctors gave their final diagnosis after reviewing the AI suggestions.

The results: The doctors’ reviews of the AI suggestions before giving their final diagnosis were right about 85% of the time, more often than AI alone, which was about 17%. 

This is a research project exploring automation vs. collaboration.

The article I read was extensive, with many examples exploring this binary choice.

But sitting in the sunlight beside my rabbit hole, I see other choices, rather than just 2 as suitable goals, at least for the next decade or so.

Instead of aiming to make humans into bystanders to AI reading x-rays, for example, we could move to a collaboration style with medical personnel.

Let’s move to a realm I am more familiar with, driving my vehicle, which I park near my home every day.

There are enough examples of 100% self-driving cars. On highways, with gentle curves and all necessary white lines clearly visible, in other words, ideal conditions, I could cautiously support 100% self-driving cars. But only partially.

Here comes the what abouts.

What about a long stretch of newly paved asphalt before the lines have been painted?

What about a detour into a formerly head-on driving situation as my 2 lanes take a detour around a bridge repair?

What about safety features in newer cars to give a warning about lane drifting, for example? Keep this AI or stop it now?

I won’t go on catastrophically anymore.

Self-driving currently works as long as humans can take over quickly with situational awareness. I’m not confident I could do that if I had to be awakened from a deep sleep.

So, designing AI to collaborate with humans to different levels depending on the seriousness of the moment would be a worthwhile goal.

I still take the collaborative approach with my Blogs. I use a spell checker and a grammar checker. But I always proofread the suggestions. I never click on ‘accept all suggested changes.’ I collaborate with the AI software even in this low-risk consequence situation. I’m a better writer for the help I get, and I’m confident my readers are unknowingly appreciative of the care I take.

I now have the language with the help of the title of this Blog, to be supportive of AI but not blindly so.

Please give this a bit of a think. Where have you found AI helpful in your life, and where do you think we’ve trusted it too much?

I am curious about your thoughts. Please comment below or send me an email with your bit of a think.

My thanks to The Atlantic magazine, which inspired the topic.

Photo by Yivan on Unsplash

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Volunteer Blogger

glenn.walmsley@icloud.com

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